Standard Family Room
- 1 King-size bed
- Heating
Hotel · Zakopane · Lesser Poland
Hotel Crocus
A 4-star hotel in the heart of Zakopane, with a wellness centre, indoor pool, and proximity to Krupówki and the Tatra National Park.
- Indoor pool and full spa with sauna, jacuzzi, and massage treatments
- Just a 5-minute walk from the Bystra stream and close to Krupówki Street
- Ski storage and easy access to hiking and skiing in the Tatra Mountains
8.9
Great
1481 reviews
Booking.com 8.9 · 1481 reviews
About
Hotel Crocus
Hotel Crocus sits on Chalubinskiego Street, a short walk from the Bystra stream and roughly a 5-minute stroll to the heart of Zakopane. The hotel offers 53 rooms across a family-friendly, ski-oriented property, with a restaurant, lobby bar, and a wellness floor that includes an indoor pool, sauna, jacuzzi, and treatment rooms.
Guests can make use of the 24-hour reception, luggage storage, ski storage, and paid airport shuttle. The hotel also caters to families with a children's pool, buffet, and play area, while business travellers have access to meeting facilities and a business centre.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Spa and wellness centre — Indoor swimming pool, sauna, jacuzzi, and a range of massage and beauty treatments. Many guests highlight the spa as ideal after a day of mountain activity.
- Central yet quiet location — A short walk to Krupówki Street and the Tatra National Park, with the Bystra stream nearly 5 minutes' walk away. Guests appreciate the convenience for hiking and town access.
- High comfort and service scores — Comfort rated 9.6 and staff/service 9.1, with consistent praise for friendly, professional staff in the reviews.
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Worth weighing
3 to weigh- Facilities score below other categories — The property's facilities category is rated 7.0, which is lower than its comfort, service, and dining scores. This may reflect the age or condition of some shared spaces.
- Paid airport shuttle — The shuttle is an additional cost, so budget-conscious travellers may prefer to arrange their own transport from the airport.
- Limited room categories — The hotel lists seven room types, but some are similar; the single rooms and standard doubles are compact, which might not suit those wanting more space.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Single Room Disability Access
- 1 Single bed
- Shower
- Heating
- Balcony
Apartment Garden View
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Heating
- Bathtub
Single Room
- 1 Single bed
- Shower
- Heating
- Balcony
Double Room
- 1 King-size bed
- Heating
Apartment
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe Double
- 1 King-size bed
- Coffee machine
- Heating
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Wellness & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
- Sun loungers
- Sun terrace
- Garden area
Food & Drink
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
- In-room breakfast
- Children's buffet
- Coffee shop
Services & Facilities
- 24-hour reception
- VIP check-in/ -out
- Luggage storage
- Locker room
- Ski storage
- Safe deposit box
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
- Paid airport shuttle
- Meeting/ Banquet facilities
Room Amenities
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
Accessibility & Safety
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Key card access
- Smoke detectors
- Fire extinguishers
- Security
Activities
- Skiing
- Hiking
- Table tennis
- Children's play area
- Children's pool
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 1,481 reviews
Booking.com · 8.9 · 1481 reviews
8.9Verified guest“Everything about the hotel was excellent. The pool, saunas, and jacuzzi were usually quiet, giving plenty of space to swim and relax without noise or kids. I'd recommend spending a bit more for this level of comfort—you'll enjoy a truly relaxing time. The location is great, with Krupówki Street and the Tatra mountains close by for shopping or hiking.”
8.9Verified guest“The staff were warm and friendly, and our room was finished to a very high standard. I'd recommend this hotel to any traveller for several reasons: a lovely clean pool, sauna, and steam room; a nice restaurant with varied food and wine; a good location for the mountains and main sights; and we'll definitely return.”
8.9Verified guest“A comfortable room with a balcony at a great price. The staff were helpful, and the spa was especially welcome after a long day hiking in the Tatras.”
8.9Verified guest“Spacious room with a balcony, and a good location.”
8.9Verified guest“The spa facilities are the perfect way to unwind after a day of hiking or skiing. The staff were professional and helpful. I'd recommend it to anyone looking for peace and comfort.”
8.9Verified guest“A modern, practical hotel in a Central European style, seemingly designed for the business traveller. Good parking and pleasant wetrooms. Great location for the mountains and town, with transport links nearby.”
04 — Location
Getting around Zakopane
The property sits in Zakopane.
Krupówki Street: The lively pedestrian street of Zakopane is a short walk from the hotel, lined with shops, restaurants, and local craft stalls.
Tatra National Park: Hiking trails into the Tatras are easily accessible from the hotel, making it a convenient base for mountain walks.
Bystra Stream: The Bystra brook is nearly a 5-minute walk away, a pleasant green spot for a stroll.
Chalubinskiego 40, Zakopane, Zakopane, Lesser Poland, 34-500, Poland
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 53 rooms
06 — Questions
Frequently asked
What time are check-in and check-out?
Check-in runs from 15:00 until 23:59, and check-out is by 11:00.
Is parking available at Hotel Crocus?
Yes, the hotel offers on-site parking for guests.
Are pets allowed at the hotel?
Yes, pets are allowed.
Does the hotel have a swimming pool?
Yes, there is an indoor swimming pool, along with a children's pool.
Is there an airport shuttle service?
Yes, the hotel offers a paid airport shuttle.
Does the hotel offer spa treatments?
Yes, the spa and wellness centre includes a sauna, jacuzzi, and various massage and beauty treatments.
The bottom line
Hotel Crocus delivers a solid 4-star experience in Zakopane, with a standout spa and a location that puts you within walking distance of the town's main street and mountain trails. It's a dependable choice for active travellers and families who value comfort and service.
8.9Best for hikers and skiers who want a relaxing spa after a day outdoors.
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